My new MX-850 and MRF-300 have just arrived and I hit one problem almost immediately. I had tried out an earlier version of the Editor software while I was evaluating purchase of this kit, so I downloaded the latest version this morning and tried to run the update process. However, I got the following error message,

MX-850 Editor Installer Information
Error 1316. A network error occurred while attempting to read from the file
E:\WINNT\Downloaded Installations\{1A960672-D607-4ADF-9AE2-4272F4B1C39B}
\Orion Editor.msi

On checking this folder I noticed that the existing msi file was called MX-850 Editor, not Orion Editor. I simply made a copy of the file under the alternative name and re-ran the installation. This time it worked!

My remote is actually labelled Aeros. The editor software is called Orion Editor. When you open up Orion Editor, the window at the top says MX-850 Editor. What a mess! As described above, it has obviously even confused the programmers at URC.

I'm a simple chap. One name for one remote device seems quite enough for me. Three is simply excessive. Just to make it even more confusing, the programming manual listed on the URC website for the MX-850 doesn't mention Aeros, Orion or MX-850!

The Orion name had to change because another company was using that name for their product, so they switched to Aeros. Now as far as the MX-850 and Aeros situation, some people like names...some people like model numbers, ultimately they're the same remote. By giving the remote a name, instead of just a model number, is supposed to have positive psychological factors with consumers, rather than just being a device with a "cold" model number and no personality/image.

I know this probably doesn't matter much to you, but I wanted to provide a little bit of info to explain the logic. :)



Thank you,
Damon DG
= = = = =
http://www.ProRemotes.com - Authorized Dealer & Remote Programming

That doesn't excuse URC from the task of making the name change in a complete and professional manner - which clearly they have not done.

I see your point and it's completely valid. They should eliminate the Orion references completely.



Thank you,
Damon DG
= = = = =
http://www.ProRemotes.com - Authorized Dealer & Remote Programming

Did any of the MX-850s with the Orion name actually hit the customers? If not it would have been much easier and clearer to have just changed the name of the editor software as well as the image in the editor and drop all referance to the Orion name. If some of the early MX-850s actually hit the street with the Orion name again it would be better if they just changed the name of the editor and image in the editor software to the new name. Then on the website and in the editor software change history make a statement about the name change for the customers with the Orion named remotes who would be affected.

Yes, there was a shipment that did go out with the Orion label, if I rememebr correctly.



Thank you,
Damon DG
= = = = =
http://www.ProRemotes.com - Authorized Dealer & Remote Programming

There was. I've got one. [;-)

I got one too, and sold about 4

I have an Orion as does another tech from my shop. I think we sold over a dozen of them before the name change.